What keyCRM does for you
Sales pipelines
Collect leads from Viber, Telegram, Instagram, Facebook (including Lead Ads), TikTok, phone calls, and website chats. Move each lead through your pipeline stage by stage. Manage tasks and documents, and set up triggers to automate routine work.
Customer communication
Viber, Telegram, Instagram, email, IP telephony, and chats from your website, all in one place. Reply, create an order or customer card, and check message history without switching tabs. Also available in the mobile app.
Order processing
Orders from every channel (online store, landing page, marketplaces, Instagram) land in one window. Process them there, issue fiscal receipts with built-in cash register software, and see payment and delivery status in real time.
Fast shipping
From creating the waybill to tracking the parcel, it’s all automated. No more jumping between carrier websites. Every shipping status is right in keyCRM.
Inventory and products
Track stock and movements: reserve, auto write-off, receiving goods, and store–warehouse sync. Find products with a barcode scanner. Manage catalogs with variations (color, print) and marketplace-specific names.
Finances
Keep all your accounts in the CRM: transfers, write-offs, and an always-accurate balance. Every transaction goes to the Payment Log, and expenses are linked to orders or pipeline cards. Multi-currency support with automatic conversion at current rates.
Tasks
Assign tasks to your team and plan your own. See priorities, statuses, and deadlines, and get push reminders. Stay on top of your team’s work on the go with the mobile app.
Analytics and reports
Detailed reports on pipelines, chats, sales, products, stores, managers, expenses, and finances for any period. Your Profit & Loss report is always at hand.
keyCRM – built-in modules, clear interface, simple setup
Learn more about keyCRM!
The best way is to sign up and try it. It’s easy, and free for up to 30 daysStill have questions? Watch our videos or read the Knowledge BaseWant to chat? We’re here:
All online sales in one window
keyCRM pulls in orders from all connected sources (online stores, marketplaces, chats, Instagram) and distributes them among your team. You control every stage with statuses and a sales pipeline.
Order and customer cards are created automatically, and smart tools catch duplicates to keep your database clean.
Tasks: assign, distribute, track
Plan tasks by time and work with them right in pipeline cards.
Track progress, filter by priority, get push reminders, and set flexible access rights.
Fast shipping and automatic tracking
Order data flows into shipping forms, the waybill is generated automatically, and the tracking number is sent to the marketplace. Create and print labels from templates in a couple of clicks. Track parcels in keyCRM and notify customers by SMS. The full tracking history is on the order page.
Inventory and stock sync
Track real stock and movements: auto-reserve, receiving, and write-offs. Your warehouse and marketplace stay in sync, so stock updates automatically. Multiple warehouses supported.
Reports and detailed analytics
Plan your business with confidence: chat and pipeline analytics, stats on sales, products, stores, and expenses (for any period), and team performance. The Profit & Loss report lives in the Finance section.
Security and data access
Flexible access rights let you decide who sees what: features, sections, channels, even individual order fields (like purchase price or customer contacts). The user action history shows who did what and when. Your data stays protected, and your workflow stays under control.
What our users say
Sell, chat, and manage on the go!
keyCRM in your smartphone. Download the app for iOS and Android.